Are you Prepared for Incoming Calls from Potential Clients?

As you continue to market your freelance writing services, you will find that some people don’t have any need for you – at least for the time being. To give yourself the chance at a future project, it is important to provide any connection with both your email address and phone number.

The more times you give out your phone number the better chance there is that somebody will eventually call to discuss your services. With this in mind, you have to be ready to discuss business at a moment’s notice.

Since a phone call can come at anytime, you must make sure you are always prepared. What does this mean?

  • Have a “cheat sheet” at your disposal with information ranging from rates to past clients and much more
  • Have a list of questions that you will ask any prospect who calls on the phone
  • Answer the phone in a positive, friendly tone

If somebody calls you on the phone it is safe to say that they are interested in what you have to offer. As awkward as it may be on you the first few times, remember one thing: it is easier to take a phone call from a prospective client than it is to make a cold call.  Since the person is coming to you, you are the one in the driver’s seat.

Do I need a Dedicated Business Line?

This is a matter of personal preference. For many years, I have had a personal line and a business line. Personally, I would never go back to a one-phone setup. That being said, as long as you are willing to answer your personal line in a professional manner this should not pose a problem.

With this advice, you should find yourself better prepared anytime your phone rings!

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Chris is a full-time freelance writer based in Pittsburgh, Pennsylvania. He specializes in web content, sales copy, and many other forms of writing. Chris has two books in print, as well as hundreds of articles in local and nationwide publications.

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