The Client Isn't Always Right (Like This One)
“The client is always right.” You’ve probably heard that a million times. Well guess what–you’ve also been lied to a million times. Clients make mistakes. Worse, they can occasionally become abusive. I’ve been lucky in that these types of clients have been few and far between in my career thus far. However, two colleagues recently weren’t so lucky. What’s worse is that the client /